Order Cancellation Policy
At amzpony.shop, we understand that sometimes plans change. If you need to cancel your order, please review our cancellation policy below.
⏰ Cancellation Timeframe
You may cancel your order within 1 hour of placing it.
We process orders quickly ⚡, and after this timeframe, your order may already be in the processing or shipping stage.
📨 How to Cancel an Order
Contact us immediately at contact@amzpony.shop with your:
Order number
Request to cancel
Our customer service team will check the status of your order.
✅ If within the 1-hour window → we’ll assist in canceling.
🚚 If already processed → we’ll guide you through the next steps, which may include initiating a return.
💳 Refund for Cancelled Orders
If your cancellation is approved within the 1-hour timeframe, a full refund will be issued to your original payment method.
Please allow a few business days for the refund to reflect in your account, depending on your payment provider.
⏱️ Late Cancellation
Unfortunately, cancellations cannot be guaranteed after the 1-hour window ⏳.
If your order has already been processed or shipped, please follow our Return & Refund Policy for further assistance.
📩 Contact Information
For cancellation requests or questions, reach out to us anytime at:
📧 contact@amzpony.shop
Our support team is here to help. 🤝
📝 Policy Updates
amzpony.shop reserves the right to update or modify this Cancellation Policy at any time. Changes will take effect immediately once posted on our website.
✨ Thank you for choosing amzpony.shop. We appreciate your understanding and cooperation with our cancellation policy. 💙